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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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andrew martilini

March 19, 2025

5  out of  5
rating by andrew martilini
"Polite, thorough and solved all my insurance needs saved me nearly $800/yr. on my homeowners. I highly recommend."
We responded:
"Andrew, thank for taking the time to leave a review. We are so happy we could help you save so much money - WOW! We are looking forward to serve you! "
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Rachel Price

February 7, 2025

5  out of  5
rating by Rachel Price
"Really appreciate the awesome customer service they provide..I was in a bind, Andrea was super great and helped me with everything I needed with no problems!!"
We responded:
"Rachel, thank you for the rave review! We are excited to serve you for many years to come. "
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JoAnna Lowe

January 29, 2025

5  out of  5
rating by JoAnna Lowe
"I needed a home policy quickly because Farm Bureau had dropped the ball on me too many times. Andrea Robinson helped me get my properties insured the same day."
We responded:
"JoAnna, thank you for the kind review! We’re always happy to assist, and quickly! Welcome to the better Farm!"
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james pruitt

January 11, 2025

5  out of  5
rating by james pruitt
"Soo much better then 99% of service representatives that i have worked with"
We responded:
"James, thank you for the rave review! We’re so happy we could help you with your insurance needs, specifically your auto insurance. We look forward to serving you in 2025!"
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Jason Smith

January 9, 2025

5  out of  5
rating by Jason Smith
"Hi this is Jason with J&J home improvements and I had been speaking with Andrea at State farm insurance she was so very helpful for me and I will for sure give everyone I know her phone number to y'all's company for future references and I appreciate everything she had done for me and we will continue in the near future to do business as well with State farm Andrea thank you so much"
We responded:
"Jason, thank you for taking the time to leave such a kind review. We are pleased to hear about your experience and look forward to serve your insurance needs. "
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Bethany Stoltz

January 8, 2025

5  out of  5
rating by Bethany Stoltz
"Had such a great experience here! I came in at 450 pm before they were about to close and they helped me quickly! I would definitely recommend this place to anyone."
We responded:
"Thank you, Bethany! I’m happy we were able to assist you with your insurance needs and we look forward to serve you. "
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Lavarus Bonner

December 11, 2024

5  out of  5
rating by Lavarus Bonner
"Andrea was great. She walked me through everything and answered any questions that I had. She helped me save it as much money as I could on my new policy. Thanks again for your outstanding services."
We responded:
"Lavarus, thank you for the kind review! We are pleased to serve you for your insurance needs."
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Cody Harris

December 9, 2024

5  out of  5
rating by Cody Harris
"Andrea did a wonderful job working with me and helping me feel like a valued member of the Winston Salem community my wife and I just moved to. Zach Carpenter came in and introduced himself as well, helping out as we got some of the finer details hashed out. A great experience that saved me money to boot!"
We responded:
"Cody, thank you so much for the kind review. We’re so happy to serve you."
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David Fox

November 21, 2024

5  out of  5
rating by David Fox
"Zach was very easy to work with. Made sure that I understood everything that was happening with the insurance policies and took care of us. Have never been more excited to switch from Allstate to State Farm where I truly am in good hands now."
We responded:
"David, thank you so much for the kind review. You are absolutely in better hands now and we eagerly look forward to serving you and your family for years to come. "
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Waylon

November 15, 2024

5  out of  5
rating by Waylon
"Andrea was very helpful and understanding"
We responded:
"Waylon, thank you for the kind review, Andrea is great, we agree! Thank you for trusting us with your insurance needs."
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Tiffany Wells

November 6, 2024

5  out of  5
rating by Tiffany Wells
"Christine was very helpful & very knowledgeable!"
We responded:
"Tiffany, thank you so much for the kind review. Christine is great and I’m so glad she was able to help you with your insurance needs. We enjoy serving you!"
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kim zeichner

October 25, 2024

5  out of  5
rating by kim zeichner
"Andrea R has been fabulous. My husband and I are trying to relocate out of south Florida. We were originally looking into Winston Salem, NC. Andrea set us up with auto and renters insurance. We then lost the home in NC. We thanked Andrea for all of her help and told her we were going to look in the Memphis, TN area. Andrea told us she is licensed in TN as well as NC. It’s great that we can still work with such a caring, giving person. Andrea is a great representation of how an insurance agent should be."
We responded:
"Kim, thank you so much for the kind review! I’m so happy Andrea was able to smoothly help your transition back to TN. Welcome to the State Farm family!"
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Mac Kane

September 18, 2024

5  out of  5
rating by Mac Kane
"Zach and his team are awesome! They helped me with all my insurance questions. Highly recommend!"
We responded:
"Mac, greatly appreciate the kind review. We look forward to serving you at our office. "
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Sean Taylor

August 30, 2024

5  out of  5
rating by Sean Taylor
"Zach was timely in returning our inquiry and won our business because he showed he cared."
We responded:
"Sean, thank you for taking the time to leave such a kind review. I appreciate your business and am looking forward to serve you. "
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Zach Lee

August 22, 2024

5  out of  5
rating by Zach Lee
"Andrea is extremely wonderful to work with! She even stayed after hours to make sure I got what I needed. Couldn't be more grateful 🙏"
We responded:
"Zach, thank you so much for the kind review. We are so happy Andrea could help you with your insurance. Welcome to the Farm!"
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shana mcbride

August 15, 2024

5  out of  5
rating by shana mcbride
"State Farm is very excellent at what they do for me especially Christine she’s very helpful and energetic willing to help me with whatever I need or have questions about"
We responded:
"Thank you, Shana! It’s our pleasure serving you."
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Makenzie Bowman

July 24, 2024

5  out of  5
rating by Makenzie Bowman
"Very easy process to obtain renters insurance. Andrea helped me understand the details and also went as far as contacting the real estate agency for extra information. Thanks!"
We responded:
"Makenzie, thank you for the kind review! We appreciate your business and look forward to serve you. "
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Nancy Sullivan

June 20, 2024

5  out of  5
rating by Nancy Sullivan
"Need a policy promptly and it was done within hours! Thank you Andrea"
We responded:
"Thank you for the kind review, Nancy. We’re so pleased you were happy with your insurance experience! "
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Lindsay Beckerleg

June 7, 2024

5  out of  5
rating by Lindsay Beckerleg
"Zach's office is always available to answer questions and help you with your insurance. My renter's insurance was set up and ready in less than five minutes!"
We responded:
"Thank you for the 5-Star review! We’re so please we could assist you in such a timely manner with your renters insurance. "
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M F

May 9, 2024

5  out of  5
rating by M F
"Excellent service, explained everything and made the process easy to get a policy set up."
We responded:
"Michael, thank you for the review. I’m glad we were able to help set up your insurance policies for you. We look forward to serving you for years to come! "
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Erica S. Guzman

May 3, 2024

5  out of  5
rating by Erica S. Guzman
"Staff is super attentive & courteous.. got me what I needed quickly.."
We responded:
"Erica, thank you for the review. We appreciate your business and kind words. "
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Jessica Flores

May 3, 2024

5  out of  5
rating by Jessica Flores
"Everyone at this location is very nice, especially Jennifer. She always answers the phone or calls back helps me with my payments and any other questions I may have."
We responded:
"Thank you, Jessica! Very kind of you to leave such a nice review. We appreciate your business and enjoy serving you."
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Sid Thompson

April 26, 2024

5  out of  5
rating by Sid Thompson
"Informative helpful and very professional"
We responded:
"Sid, thank you for the review and welcome back to State Farm. Good luck with the move today, your renters insurance is all set!"
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Mark Certan

April 19, 2024

5  out of  5
rating by Mark Certan
"Andrea made the process so smooth and I got the best rate I could find! I’m super happy with this policy!"
We responded:
"Mark, thank you for nice review and welcome to our agency! We’re so happy Andrea was able to help you with your insurance needs. "
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Tova Mosley

April 12, 2024

5  out of  5
rating by Tova Mosley
"Just purchased renters insurance and was shocked at how low the price was compared to the last company I used! Thank you for the amazing customer service, Andrea!"
We responded:
"Thank you for the kind review, Tova! We’re so happy that Andrea was able to help you save money and get better coverage on your renters insurance. We look forward to serving you! "