State Farm® Insurance Agent Zach Carpenter

"First time working with any insurance company, and honestly, I have nothing bad to say about the branch. They were quick to notify me if anything changed, quite easy to work with, and ultimately got me a really low rate. There were a couple bumps getting started, but if anyone is being perfectly honest, that's pretty well consistent with everything anyone does. I can't attribute anything as their fault. I am satisfied. We'll see how it goes from here."

"Zach and his team have provided tremendous support throughout the time they have been my insurance provider. I recently had to switch insurance coverage on a new vehicle that I purchased, and Jennifer helped make that as easy as possible. Great team to work with and highly recommend!"

"I made three interstate moves recently, which triggered a series of seemingly unsolvable and recurring issues with my Statefarm account. Once I was here in NC, Jennifer and the team at Zach Carpenter's office stepped in, and they helped to quickly fix the issue while also keeping me abreast of everything as it happened. Thanks everyone!"

"Hello, I've been with State Farm for several years with this exact agent. The fact that I am now on a fixed income and funds don't arrive when bill is due they have never made me stress about it and have been awesome not only their services but genuine understanding too each and everyone's situation. Truly grateful for Zack Carpenter ( State Farm ) and the staff there. Signed Loyal customer forever, J. Williams"

"I have been Zach and the team (Christine) for a couple of years now and I have added another policy to this office and I am very pleased and I plan on doing more business with this office. It is the personal experience and the business experience wrapped into one!"

"Somehow only the most polite people in Winston Salem staff this agency. Farron assisted me and her service was so commendable. I never thought that I would be giving a review of an insurance agency but the experience was so pleasant that it would be injust not to. In the future I will be insuring everything through this agency. Impeccable customer service."

"Farron Wright helped me navigate in switching insurance companies, and understanding my policy a lot better. She was great talking to, and I've never had a more fun time talking about insurance! I naturally ask a lot of questions, and felt encouraged to do so by her expert knowledge and kind personality. She also was comfortable asking Zach a question when I asked something she didn't know. That spoke volumes to me about the kind of service I could expect: honest, careful, and extremely thorough. She made sure everything in my policy was to my liking, that I got every discount available, and she was a pleasure to talk to the entire time. If every sales/customer service representative was a Farron Wright the world would be a better place!"

"I don't know who the freak this Zack dude is but I never had an issue when Ms. Emma was running this office.... Every time I turn around therest something with my bill. When this office was ran but the other agent when ever I called my issues were resolved and it was never I have to call you back.... Alfonso always made sure of that.... #notlikingthisnewtakeover Edited post: So I didn’t realize I made this post but apparently I was entirely upset about the change in new management and had a tantrum. What the freak was I mad about?😂. Fast foward to 2022 and I AM EATING THESE WORDS. In 2018 I moved all the way across town and still use this office. The staff is AMAZING. Farron IS MY GIRL. And Zach is definitely taller than I thought he was lol…. I could have easily erased my first review but I didn’t cause Baaaabeeeeey I love them. I’ve even had State Farm agents on my side of town try to get me to move to their office, UUUUUUM NO MAAM NO SIR. As a busy person they were very patient with working with me when adding on and taken off things from my policy. You guys truly rock and I’m definitely eating my words up from my first review. Uuuuuum Emma who 😂. Thank you guys for being so awesome…."