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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Patricia Shelton

October 17, 2023

5  out of  5 rating by Patricia Shelton
"Thank you for your kindness and seeing to all my needs !!!"

Jason Blakeslee

October 6, 2023

5  out of  5 rating by Jason Blakeslee
"Zach's team solved my insurance problems! Presented and provided me competitive quotes that I would never want to miss! Thank you State Farm!"

Jam C

October 6, 2023

5  out of  5 rating by Jam C
"This agency is amazing! Zach was a huge help and made the overall experience a smooth one!"

Kory Brazzle

July 28, 2023

5  out of  5 rating by Kory Brazzle
"Zach is running a great office with a great team! Customer service is excellent, and they are able to answer all insurance questions with accurate and easy to understand answers. We will be State Farm customers for life!"

Isa Smelcer

July 19, 2023

5  out of  5 rating by Isa Smelcer
"Zach was so easy to work with, very responsive, and saved us a lot of money while keeping our same coverage. I always had difficulty getting in touch with our previous insurance team and always received vague answers to my questions. Zach helped us from start to finish in switching to State Farm while being direct and answering all of our questions along the way."

Mackenzie Brazzle

July 14, 2023

5  out of  5 rating by Mackenzie Brazzle
"Provided helpful competitive quotes and still made sure they are adequately covered. Dependable service and very prompt."

Steven Camp

June 16, 2023

5  out of  5 rating by Steven Camp
"Professional, efficient, empathetic, good people, good coverage values."

Maret Koch

June 9, 2023

5  out of  5 rating by Maret Koch
"Zach has been very easy to work with, responsive, and answered all of my questions thoughtfully. I’ve had a great experience working with him!"

Nick Hoult

June 8, 2023

5  out of  5 rating by Nick Hoult
"Called to get a quote and was very nice and helpful."

Felicia Robison

June 8, 2023

5  out of  5 rating by Felicia Robison
"Amazing people and workers who strive to help you with the best policy's!!!!!! Jill Brazzle is amazing!!!!!"

Tonya Hernandez

June 2, 2023

5  out of  5 rating by Tonya Hernandez
"I needed my insurance fast and I was out of state. They had my policy open with in a few minutes. They were kind and worked fast."

Brenda Baker

June 2, 2023

5  out of  5 rating by Brenda Baker
"Jill and the team at Zach Carpenter's insurance agency were great to work with. I've shopped around for homeowners and vehicle insurance quite a few times over the years, so I came with a ton questions. She was able to answer all of my questions and ultimately won my business! She was great to work with and I look forward to many more years of working with her and the team! If you have insurance needs give Jill a call! You won't be disappointed!"

Kathy Hunt

June 2, 2023

5  out of  5 rating by Kathy Hunt
"Great service. Reasonable rate. Competent and friendly staff"

Madeline Herbert

June 1, 2023

5  out of  5 rating by Madeline Herbert
"Christine was super helpful and personal! She made sure getting renters insurance went smoothly, and she did it very fast!"

Yan Lu

April 13, 2023

5  out of  5 rating by Yan Lu
"Excellent, prompt service ! Zach is always be there for any questions or concerns. Great satisfaction in communication and working efficiently."

Corey Brothers

March 21, 2023

5  out of  5 rating by Corey Brothers
"Buying insurance doesn’t have to suck!!! Zach is very professional and knowledgeable of insurance competitors which led to us switching from Nationwide for Auto and Home."

Dariel Dene Cosme

January 27, 2023

5  out of  5 rating by Dariel Dene Cosme
"Zach is a very helpful agent. He has been reliable to assist me with all the things I need related to car insurance. He is responsive to all of my queries and request."

Acia Harrison

January 26, 2023

5  out of  5 rating by Acia Harrison
"Great team!! Very competent and knowledgeable in the work that they do. They take time to explain coverage and ensures that clients are happy with their policies. I thoroughly enjoy working with Zach and his team!"


January 18, 2023

5  out of  5 rating by JACOB CRUMLEY
"First time working with any insurance company, and honestly, I have nothing bad to say about the branch. They were quick to notify me if anything changed, quite easy to work with, and ultimately got me a really low rate. There were a couple bumps getting started, but if anyone is being perfectly honest, that's pretty well consistent with everything anyone does. I can't attribute anything as their fault. I am satisfied. We'll see how it goes from here."

Saegan Hilliard

January 17, 2023

5  out of  5 rating by Saegan Hilliard
"Zach and his team have provided tremendous support throughout the time they have been my insurance provider. I recently had to switch insurance coverage on a new vehicle that I purchased, and Jennifer helped make that as easy as possible. Great team to work with and highly recommend!"

Lyle Swann

January 17, 2023

5  out of  5 rating by Lyle Swann
"I made three interstate moves recently, which triggered a series of seemingly unsolvable and recurring issues with my Statefarm account. Once I was here in NC, Jennifer and the team at Zach Carpenter's office stepped in, and they helped to quickly fix the issue while also keeping me abreast of everything as it happened. Thanks everyone!"

Lionel Jefferson

January 16, 2023

5  out of  5 rating by Lionel Jefferson
"Great help thanks!"

j p

January 16, 2023

5  out of  5 rating by j p
"Hello, I've been with State Farm for several years with this exact agent. The fact that I am now on a fixed income and funds don't arrive when bill is due they have never made me stress about it and have been awesome not only their services but genuine understanding too each and everyone's situation. Truly grateful for Zack Carpenter ( State Farm ) and the staff there. Signed Loyal customer forever, J. Williams"

Mr WarrenZWorld

January 16, 2023

5  out of  5 rating by Mr WarrenZWorld
"It has been an absolute pleasure working with Zach Carpenter StateFarm Zach,Christine&Jennifer we’re all a Great help getting the best rate for me on Life insurance and Renters insurance…Thank you"

Aaron G

January 16, 2023

5  out of  5 rating by Aaron G
"Great customer service. Friendly local agency that I'd suggest to anyone in the area."